Effective date and scope
This Privacy Policy applies to information collected through sersea.ca by Sersea Technologies, based in Whitehorse, Yukon Territory, Canada.
Sersea Technologies does not provide a consumer platform, account subscriptions, or in-site payment processing through this website.
Information we collect
We collect information you choose to submit through our contact form, including:
- Name
- Email address
- Primary service needed
- Project details you provide in your message
We may also collect basic technical metadata required for security and service operations, such as request timestamps, IP address, and browser/user-agent data.
How we use information
- To review and respond to service inquiries
- To evaluate potential project fit and follow up on requested services
- To maintain website security, abuse prevention, and operational reliability
- To analyze website traffic and improve content and navigation
Google Analytics and cookies
We use Google Analytics to measure aggregate website usage patterns, such as page views, traffic sources, approximate location, device type, and engagement metrics.
Google Analytics may use cookies or similar technologies to collect this information. Data is processed by Google in accordance with Google's policies and terms.
You can manage cookies through your browser settings and may use the Google Analytics Opt-out Browser Add-on to limit analytics tracking.
How we share information
We do not sell personal information. We may share information with service providers that help us operate this website and communications workflows, including hosting, email delivery, and analytics providers.
We may also disclose information when required by law, legal process, or to protect our legal rights and security.
Data storage and international transfers
Our service providers may process data in Canada or other jurisdictions. Where this occurs, information may be subject to the laws and lawful access requirements of those jurisdictions.
Retention
We retain inquiry information only as long as reasonably necessary for business follow-up, legal compliance, record-keeping, and security purposes.
Security
We apply administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, use, or disclosure of personal information. No internet transmission or storage method is completely secure.
Your rights and choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also withdraw consent where processing is based on consent.
To make a request, contact us at [email protected].
Children's privacy
This website is intended for business and professional inquiries and is not directed to children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates are effective when posted on this page with a revised effective date.
Contact
Sersea Technologies
Whitehorse, Yukon Territory, Canada
[email protected]